All clients scheduled with Shelley L. Bartel, LSCSW will be required to leave a credit card on file in order to hold a scheduled appointment time. Should you not call at least 24 business hours in advance to cancel or reschedule an appointment then we will automatically bill your account the entire session fee of $110.00. (For example, if your appointment is at 9:30 am on Monday we would need to receive your call by 9:30 am on the Friday before in order to avoid the cancellation fee)
We find this policy necessary in order to accommodate existing scheduled clients and also those on the lengthy waiting list.
This policy also applies to new clients who we call from the cancellation list. If you accept the appointment and do not come for that appointment, your account will be billed $110.00
All accounts are the responsibility of the individual client or parent/guardian and payments are to be made at the time of the appointment. This office will assist you in filing insurance, but takes no responsibility for denial of or delay in payment. I authorize the provider to release to my insurance company(ies) and their bona fide agent(s) such information as may be required to adjudicate my claim, I authorize direct payment of medical benefits to the provider and I hereby assign and set over to such provider all of such benefits. I understand that I am financially responsible to the provider for charges not covered by this authorization.